Frequently Asked Questions

What are the delivery charges?

Canada wide shipping only.

  • $10 across Canada for Xpedited Shipping
  • Free Xpresspost Shipping for orders over $100 in Ontario.
  • $15 XPressPost option outside Ontario
Estimated delivery time?

All orders placed before 12 pm are shipped same day. Otherwise orders will be shipped the following day. Shipments usually take 2-3 business days. 

How do I pay?

We accept e-transfers. Your e-transfer will automatically be deposited, no security question is required.

We will process your order after payment is received. 

How secure is your website?

We use encrypted communication with an SSL certificate so all your data is private and orders are only tracked for delivery purposes.

Do I receive an invoice for my order?

Of course!  Instructions, tracking numbers, and invoices are sent to you via email immediately after you place your order.

Don’t forget to check your spam folder if you do not see an email confirmation right away. If you still do not see an email please complete the contact us form and we will investigate. 

Can I cancel my order and receive a refund after ordering?

Due to sanitary reasons, we do not accept returns on most of our products.

If you decide to cancel your order before it is shipped, we will refund your entire purchase amount in the form of POINTS less a 10% processing fee.

If the cancellation fee occurs due to a lack of stock, no processing fee applies.

Do I need to be a member to buy?

No. But sign up here to take advantage of our points program!

How do I become a member?

It is so easy! You will be prompted at checkout to create an account or visit here to register. 

How do the loyalty points work?

We are now offering a POINTS program to say thank you to all our lovely customers.

REGISTER NOW to automatically collect points on all your future and past purchases!

What is the Mix & Match sale?

Everyone enjoys a variety! Take advantage of our Mix & Match sale by choosing from a variety of marijuana or hash strains.

Click here to see the options.  

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